Privacy Policy

1. Information We Collect

We may collect personal information directly from you or through automated technologies. The types of information we collect include:

A. Personal Information Provided by You:

• Full Name

• Email Address

• Phone Number

• Address

• Payment Information (credit/debit card details, billing information)

• Passport or identification details (for check-in purposes)

B. Information Automatically Collected:

• IP Address

• Browser type and operating system

• Device Information

• Cookies and usage data

C. Other Sources:

• Third-party booking platforms

• Business partners and travel agents

2. How We Use Your Information

We use the information we collect for the following purposes:

• To facilitate reservations and manage bookings

• To process payments

• To improve our services and personalize your experience

• To comply with legal obligations

• To send you promotional offers and updates (with your consent)

• To address customer service inquiries and support

3. Sharing Your Information

We may share your personal information in the following circumstances:

• Service Providers: With third-party vendors assisting in operations such as payment processing, marketing, and IT support.

• Legal Compliance: When required by law or to respond to legal processes.

• Business Transfers: In connection with mergers, acquisitions, or sales of assets.

• Affiliates: With affiliated companies within the Landmark Hotels & Suites group.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no electronic storage or transmission is 100% secure. We recommend taking precautions to protect your data when using online services.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website traffic, and customize content. You can manage or disable cookies through your browser settings.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request access to the information we hold about you.

• Correction: Request correction of inaccurate or incomplete information.

• Deletion: Request deletion of your personal information, subject to legal requirements.

• Opt-Out: Opt out of receiving promotional communications.

To exercise these rights, contact us at [Insert Contact Email].

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. International Data Transfers

If you are located outside the UAE, please note that your information may be transferred to and processed in the UAE, where privacy laws may differ from those in your jurisdiction.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Landmark Hotels & Suites Dubai
Email: info@landmarkhotels.com